Welcome to Fabletics! This website located at www.fabletics.ca (this "Site") is owned and operated by Fabletics, LLC, a subsidiary of Fabletics, Inc. (the “Company”) (collectively with the Company, “Fabletics”). Fabletics provides website features and other products and services to you when you visit, shop or purchase items from this Site, access this Site from your mobile devices, or use software provided by Fabletics in connection with any of the foregoing (collectively, “Fabletics Services”). Fabletics provides its products and services subject to these Terms of Service.By using the Fabletics Services, you agree to these conditions. Please read them carefully. These Terms of Service include a mutual arbitration agreement, class action waiver, and limitations on liability.
By accessing or using this Site, mobile application or other Fabletics product or service on any computer, mobile phone, tablet, console or other device (collectively, “Device”), you acknowledge and agree that you have read, understand and agree to be bound by these Terms of Service and any other applicable law, whether or not you are a registered member of Fabletics. You must be at least 18 years old to use this Site or Services. Fabletics may change these Terms of Service at any time without notice. When we make changes, we will post them here. Your continued use of the Fabletics Services or enrollment as a Fabletics VIP Member shall be considered your acceptance to the revised Terms of Service. If you do not agree to these Terms of Service, please do not use this Site or any Fabletics Services and immediately cancel your Fabletics VIP Membership by calling one of our customer service representatives at 1-844-Fabletics (1-844-322-5384) or visiting us online to cancel.ELECTRONIC COMMUNICATIONS
When you use any Fabletics Service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site or through the other Fabletics Services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.FABLETICS MEMBERSHIP
Fabletics offers members the opportunity to participate in its monthly membership program (the “VIP Membership Program”). To become a Fabletics VIP Member, you must checkout as a VIP member when making a Fabletics purchase on this Site or through an applicable Service. As a Fabletics VIP Member, our experts will send you a customized selection of Fabletics products on the 1st day of every month. You will also receive emails, newsletters, special offers and other updates to maximize your shopping experience. As a valued Fabletics VIP Member, you will enjoy numerous perks and benefits such as exclusive VIP Member-only pricing, dedicated promotions, access to the Fabletics FIT app, free shipping on orders over $49, free returns and exchanges within 45 days and access to VIP events and parties. You may cancel your Fabletics VIP Membership by calling one of our customer service representatives at 1-844-Fabletics (1-844-322-5384) or by using live chat or online cancel options in your Account.HOW VIP MEMBERSHIP WORKS
Upon enrollment in the VIP Membership Program, you will receive new monthly customized selections of merchandise on the first (1st) day of every month. You must log into your account and select the 'Skip the Month' option between the 1st and the 5th of each month. If you do not ‘Skip the Month’ between the 1st and the 5th of the month your credit card or payment method will be charged an automatic monthly membership fee of $49.95 on the 6th (until you cancel) for enhanced monthly benefits, including a promotional member credit. All promotional member credits will expire 12 months after the date of issuance. Promotional membership credits are non-refundable, non-transferable and cannot be redeemed for cash or store credit. You may cancel your Fabletics VIP Membership by calling one of our customer service representatives at 1-844-Fabletics (1-844-322-5384), or online, using live chat or visiting your Account page.
Each Fabletics promotional member credit will be applied to your Account and can be redeemed for any individual item or two-piece outfits up to $80. These outfits and items may be valued below or above $49.95. You may ‘Skip’ as many months as you like, there is no obligation to buy. Even if you decide to ‘Skip’ any month, you may return to your Account at any time to make a purchase. If you ‘Skip’ any month, you will not have access to certain exclusive benefits for the remainder of that month, including access to select styles, promotions and product pricing.
You may cancel your Fabletics VIP Membership Account at any time. If you wish to cancel your Account, simply call our Fashion Consultants at 1-844-Fabletics (1-844-322-5384), 7 days a week. You may also cancel your VIP Membership Account online by contacting us via online live chat or visiting your Account page. There is no cancellation fee. Any remaining promotional member credits on your Account will expire 12 months after the date on which they were issued. Promotional VIP member credits are not refundable. You may use any remaining unexpired promotional member credits after cancellation for any individual item or two-piece outfits up to $80, but you will no longer have access to discounted VIP member only pricing for any items purchased without a promotional member credit. Please be advised that your Account may only be canceled by the registered Fabletics VIP Member or the holder of the valid credit card or payment method on file related to your Account.VIP MEMBER PERKS - VIP PRICING
As a Fabletics VIP Member, you have access to perks such as 20 to 50% off retail pricing on almost all items, free shipping on orders over $49, access to the Fabletics FIT app (a $14.95 monthly value), free returns and exchanges within 45 days, access to VIP events and parties, a free magazine subscription with purchase over $60, and loyalty points on all orders.
The monthly $49.95 membership fee charge also unlocks additional membership perks and benefits. The membership charge grants you access to an exclusive section of the Fabletics website with exclusive product offerings, a special dedicated customer service line and support, special promotions and sales, and a promotional credit that can be redeemed for any individual item or outfit up to $80. Free shipping also applies to any purchases made with promotional credits. Additional membership benefits related to the monthly membership charge coming soon!
You will also receive emails, newsletters, special offers and other updates to maximize your shopping experience.MOBILE APPLICATIONS
With your Fabletics VIP Membership, you may access the Fabletics Fitness App available at the Apple App Store. Access to the Fabletics Fitness App is contingent on maintaining an active VIP Membership. If you cancel your VIP Membership or your VIP Membership is terminated for any reason, you will no longer be able to use the services offered on the Apps. To use or access the Services through the Fabletics Fitness App, you will need a supported mobile device with adequate software. Fabletics cannot guarantee the Fabletics Fitness App will be compatible with, or available on, your device. It is your responsibility to ensure your mobile device’s functionality. Further, your mobile phone company’s normal messaging, data, and other rates and fees will still apply and you shall be responsible for any such charges. Please check with your Internet or mobile phone provider for information on possible data usage charges.
By downloading or using the Fabletics Fitness App, you expressly agree we may communicate with you regarding transactions you have initiated on the Services or respond to your communications to us through the Services by SMS, MMS, text message or other electronic means directed to your device and that certain information about your usage of the Fabletics Fitness App may be communicated to us automatically from your device. Fabletics will not send you direct marketing messages without your prior express consent and you can opt out of receiving any marketing messages at any time. In addition, Fabletics may require you to accept updates to the Fabletics Fitness App that you have installed on your mobile device. You acknowledge and agree that Fabletics may update the Apps and the Services without notification to you.
Fabletics hereby grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to: (1) access and use the Fabletics Services and related content; (2) access and use the software and the Fabletics Fitness App downloaded directly from a legitimate marketplace solely for your personal use for lawful purposes. With respect to any open source code or software that may be incorporated in the Fabletics Fitness App, your license shall be subject to such open source or third-party license, if any, authorizing use of such code.APP STORE
The following terms apply to the third-party platform from which you accessed or downloaded the Fabletics Fitness App, e.g., the Apple App Store (“App Store”). You acknowledge that this Agreement is between you and Fabletics and not with the App Store. Fabletics, not the App Store, is solely responsible for the Services, the content thereof, maintenance, support services, and warranty therefor, and addressing any claims relating thereto.NOT MEDICAL ADVICE
You expressly acknowledge and agree that Fabletics is not providing medical advice via the Services. All content provided through the Services, whether provided by Fabletics or third parties including from any personal trainers, shall not be used as a substitute for professional medical consultation, advice, diagnosis or treatment from a physician or other healthcare professional. You should consult with your physician or other healthcare professional before engaging in any physical activity, exercise program or making any dietary changes. If you have any concerns or questions about your health, you should always consult with a physician or other healthcare professional.
To the extent permitted by applicable law, Fabletics is not responsible for any health problems, injuries or damages that may result from your use of, or inability to use, the Fabletics Services, which includes but is not limited to, any training programs, activities, dietary recommendations, consultations, products, events or other information you learn through the Fabletics Services. Do not ignore or delay in obtaining professional medical advice or treatment because of information accessed through the Site, the Fabletics Fitness App or Services. If think you are experiencing a medical emergency, stop using the Fabletics Service and immediately contact a medical professional or your local emergency services.
You expressly acknowledge and agree that the exercise activities offered through the Services carry certain inherent and significant risks of property damage, bodily injury, or death. If you engage in any exercise programs or physical activity through the Fabletics Services, you agree that you do so at your own risk and that you voluntarily assume all known and unknown risks associated with these activities, even if caused in whole or part by the action, inaction, or negligence of Fabletics or by the action, inaction, or negligence of others. Fabletics assumes no responsibility for any act, omission, activity, product or service of any personal trainer featured through the Services. Fabletics does not guarantee any results in connection with the Services.SHIPPING
Shipping and handling charges are based on your subtotal order amount, calculated after applicable discounts and before sales tax. Rates are calculated as follows:Standard Shipping
Puerto Rico, APO
|$49.95 and over|
4-10 Business Days
7-10 Business Days
(New VIP Member
7-10 Business Days
|$4.95 Flat Rate|
4-10 Business Days
7-10 Business Days
(New VIP Member
7-10 Business Days
Puerto Rico, APO
|$49.95 and over|
2-3 Business Days
2-3 Business Days
*All delivery times above are based on average in-transit time. Orders shipped to Canada, P.O. Boxes and APOs/FPOs do not qualify for Rush Shipping.
**All orders shipped to Australia will incur a flat rate charge of $9.95 USD except for first time orders placed as a new VIP member, which will have a shipping rate charge of $5.95 USD. The shipping charge of $5.95 USD is a one-time courtesy rate for the initial order placed as a new VIP member from Australia only. All other subsequent VIP member orders from Australia will contain a $9.95 USD flat shipping charge.
Please note shipments arriving to Alaska, Hawaii, APO locations or Australia may be subject to longer transit times (up to 30 days) due to the carrier or location of station. At this time, expedited shipping is not available for Alaska, Hawaii, APO locations or Australia. All US orders are shipped FedEx via USPS and your order will be delivered by your local postal carrier. All Australia orders will be shipped via DHL.?
As soon as your order ships, you will be provided with a tracking number via email. You can also find your order details and tracking information on the Order History tab within the My Account section.RETURNS & EXCHANGES
Fabletics strives to provide an amazing shopping experience and superior customer service. If for any reason you are not content with your order, we gladly accept returns and exchanges for US and Canada orders within 45 days from the date of shipment and in new, unused condition with original packaging. Exchanges are not available in Australia, and orders can only be returned. Some items purchased through special promotions may be final sale, and therefore not eligible for exchanges or returns (please refer to promotion disclaimers for the terms of each offer).
Accessories must be returned with all pieces included and intact, and apparel must also be returned unworn, with all tags still attached.
In the US, Fabletics offers 3 easy return options: (1) return for Fabletics membership or store credit for free; (2) exchange for another item for free; (3) return for a refund. Return shipping and handling for non-contiguous US territories, including Alaska, Hawaii, Puerto Rico and APOs, is $9.00.
In Australia, Fabletics offers 2 easy return options: (1) return for Fabletics membership or store credit for free; (2) return for a refund. Exchanges are not offered in Australia. If you would like to exchange an item, please return the item and place a new order. Please note: new orders are subject to standard shipping rates.
Please note that any membership or store credit used to pay for an order will be returned as store credit and will not be eligible for a refund to a credit card. Also, please note reward points associated with the purchase will be deducted from your account if you do choose a refund. Items redeemed through the rewards program are not eligible for returns or exchanges.Shipping Your Returns/Exchanges
Returns and exchanges are easy! Just print your free return label and return packing slip by visiting the Order History page under My Account.
To make a return or exchange, please follow these steps:
• Obtain a Return Merchandise Authorization (RMA) number. You can obtain a RMA number online by clicking on the link in the 'My Order History' section in your Account or you can obtain a RMA number by calling our Fashion Consultants by dialing our toll free number at 1-844-Fabletics (1-844-322-5384). Our Fashion Consultants will email you our pre-paid return shipping label.
• Send the item back in the original, undamaged box and packaging.
• Attach the pre-paid return shipping label to your shipment and drop it off at any USPS or FedEx location.RISK OF LOSS/TITLE
The risk of loss and title for products purchased on the Site or through the Fabletics Services passes to the purchaser upon our delivery to the carrier. Replacement of products and credits to your account for shipped merchandise claimed as not received are subject to our investigation. We will adjust your account at our discretion. Fabletics does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, Fabletics does not take title to the refunded item.SALES & USE TAXES
Fabletics is not required by law to collect sales and/or use taxes in all states. However, Fabletics reserves the right to collect sales tax in any jurisdictions if it believes that such collection is required by law. Fabletics also reserves the right to collect fees associated with tariff taxes and surcharges.
For states imposing sales or use taxes, your purchase may be subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet or by other remote means. Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. You may have a tax obligation in states where Fabletics does not collect sales tax. Details of how to report these taxes may be found at the websites of your respective taxing authoritiesPAYMENT INFORMATION
To make purchases through the Fabletics Services or to become a Fabletics VIP you must submit credit card information or another valid payment method that is acceptable to Fabletics. You represent and warrant to Fabletics that such information is true and that you are authorized to use the payment instrument. You will promptly update your Account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. You authorize Fabletics to use any updated credit card information submitted by your credit card company directly to Fabletics. If you dispute any charges, you must inform Fabletics within thirty (30) days upon receipt of Fabletics’ invoice. We reserve the right to change Fabletics prices, fees or the number of Member Credits required to purchase items. Your continued use of the Fabletics Services after the price change becomes effective constitutes your agreement to pay the changed amount.ACCOUNT CONFIDENTIALITY AND ACCESS
You are solely responsible for maintaining the confidentiality of your Account, all activities occurring under your Account and all access to and use of the Fabletics Services by anyone using your Account, whether or not such activities and access are actually authorized by you, including but not limited to all communications, transactions and obligations. You agree to accept responsibility for all activities that occur under your account and password. Fabletics shall not be liable or responsible for any loss or damage arising from any unauthorized use, access or any other breach of security of your Account, including but not limited to your member sign-in password and email address. You acknowledge and accept that your use of the Fabletics Services is in compliance with these Terms of Service. You further acknowledge and accept that Fabletics shall have no obligation to investigate the authorization or source of any Account activity, including purchase activity following a proper log-in to this Site or any Services, which is defined as a matching and current member sign-in and user password. You shall notify Fabletics immediately of any unauthorized access to your Account or any other unauthorized use of any Fabletics Services.
You agree that Fabletics may, without prior notice, immediately terminate, limit your access to or suspend your Account based on any of the following: (a) breach or violation of these Terms of Service; (b) upon request by law enforcement; (c) unforeseeable technical or security issues or problems; (d) extended periods of inactivity; or (e) fraudulent, deceptive or illegal activity, or any other activity which Fabletics believes is harmful to its business interests; or (f) for no reason. You agree that any termination, limitation of access and/or suspension shall be made in the Fabletics’ sole discretion and that Fabletics shall not be liable to you or any third party for the termination, limitation of access and/or suspension of your Account.PROHIBITED USES
Any and all Fabletics Services may be used only for lawful purposes and are available only for your personal, noncommercial use, which shall be limited to viewing this Site, using the Apps, purchasing products, providing information to Fabletics, and downloading product information for your personal review. You shall not use the Services to sell a product or service, increase traffic to your own website or a third-party website for commercial reasons or otherwise undertake any endeavor aimed at deriving revenue. You are responsible for your own communications, including the transmission, posting, and uploading of information and are responsible for the consequences of such communications. Fabletics specifically prohibits any use of the Fabletics Service, and requires all users to agree not to use the Fabletics Services, for any of the following:
• Posting any information which is incomplete, false, inaccurate or not your own;
• Creating multiple accounts for the same user;
• Accessing data not intended for you or logging on to a Fabletics server or account, which you are not authorized to access;
• Engaging in conduct that would constitute a criminal offense, giving rise to civil liability or otherwise violate any city, state, national or international law or regulation that would fail to comply with accepted Internet protocol;
• Communicating, transmitting, or posting material that is copyrighted or otherwise owned by a third party unless you are the copyright owner or have the permission of the owner to post it;
• Communicating, transmitting, or posting material that reveals trade secrets, unless you own them or have the permission of the owner;
• Communicating, transmitting, or posting material that infringes on any other intellectual property, privacy or publicity right of another;
• Communicating, transmitting, or transferring (by any means) information or software derived from the site to foreign countries or certain foreign nations in violation of any applicable export control laws;
• Attempting to interfere in any way with this Site’s or the Apps’ network security, or attempting to use this Site’s or the Apps’ service to gain unauthorized access to any other computer system;
• Communicating, transmitting, or posting material that is in violation of applicable laws or regulations;
• Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization (or succeeding in such an attempt);
• Attempting to interfere or interfering with the operation of this Site, or the Apps, Fabletics’ provision of services to any other visitors or users to this Site or the Apps, Fabletics hosting provider or networks, including, without limitation, via means of submitting a virus to this Site or the Apps, overloading, "flooding", "mailbombing" or "crashing" this Site or the Apps;
• Forging any TCP/IP packet header or any part of the header information in any e-mail or transmission or posting to this Site or the Apps.USER CONTENT
Any and all content, comments, feedback, advice, suggestions, ideas, concepts, photos, questions or other communications (collectively, “User Content”) that you submit or post through any Fabletics Services shall be deemed non-confidential and non-proprietary. By submitting or posting any User Content, you grant to Fabletics and its affiliates a perpetual, irrevocable, royalty-free, worldwide, sublicensable and transferable license to copy, publish, translate, modify, create derivative works from, distribute, reproduce, display, or use the User Content in any commercial or non-commercial manner whatsoever. Fabletics will be free to use any ideas, concepts, know-how or techniques contained in such User Content for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products that incorporate or otherwise rely upon such information. Fabletics shall have no obligation to monitor User Content, use or display User Content, compensate you for submitting User Content, or respond to any User Content. You are solely responsible for your use of any User Content you post, including the transmission, accuracy and completeness of the User Content. In addition, relying on any User Content by other users is at your own risk. To the extent permitted by applicable law, under no circumstances will Fabletics be responsible or liable for any loss or damage resulting from your reliance on information, advice or other User Content provided by any user of our Services. Fabletics retains the right, in its sole discretion and without prior notice, to remove, revise or refuse to post any User Content for any reason or no reason.
If you utilize your Facebook account to access and use the social features available through the Fabletics Services, you can choose whether or not you wish to share content or information related to your Account on Facebook. You agree that Fabletics is not responsible for any content or information related to your Account once it is shared and posted on Facebook. If you use the Fabletics Services and its social features, you agree to respect other users of the Fabletics Services in your interactions with them. Fabletics reserves the right, in its absolute discretion, to disable your account if it believes that you are violating any term or condition set forth herein.
By submitting User Content, you represent and warrant that the User Content does not (i) contain false or misleading information, (ii) infringe on the intellectual property rights of any third party, (iii) contain any libelous, defamatory, obscene, offensive, threatening or otherwise harassing content, (iv) contain any addresses, email addresses, phone numbers or any contact information, or (v) contain computer viruses, worms or other harmful files. You are solely responsible for the User Content and you hereby agree to indemnify and hold Fabletics and its employees, agents and affiliates harmless from any and all damages, claims, expenses, costs or fees arising from or in connection with a breach of any of the foregoing representations or your violation of any law or rights of a third party.PRODUCT INFORMATION
Prices, descriptions and availability of products are subject to change without notice. Errors may be corrected when discovered, and Fabletics reserves the right to revoke any stated offer in order to correct any errors or inaccuracies. Although Fabletics has made every effort to display our products and their colors as accurately as possible, the displayed colors of the products depend upon the monitor of the user, and Fabletics cannot guarantee that the user’s monitor will accurately portray the actual colors of the products. Products displayed may be out-of-stock or discontinued, and prices are subject to change. Fabletics is not responsible for typographical errors regarding price or any other matter.PURCHASE CANCELLATIONS
All orders placed through any Fabletics Services are subject to Fabletics’ acceptance. This means that Fabletics may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your credit card or payment method has already been charged for an order that is later cancelled, Fabletics will issue you a refund.INTELLECTUAL PROPERTY RIGHTS
All content, graphics, text, code and software used on or incorporated into this Site and/or any Fabletics Service, and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by or licensed to Fabletics and all rights thereto are specifically reserved. As between you and Fabletics, (or any other company whose marks appear on any of the Fabletics Services), Fabletics (or the respective company) is the owner and/or authorized user of any registered or unregistered trademark, trade name and/or service mark appearing on any of the Fabletics Services, and is the copyright owner or licensee of the materials and content contained therein, unless otherwise indicated. The Fabletics logos, designs, titles, phrases, product names, photographs, images, videos and content and the copyrights, trademarks, service marks, trade dress and/or other intellectual property in such materials (collectively, “ Intellectual Property”) are owned by Fabletics and may be registered in the United States and internationally. You agree not to display or use the Fabletics Intellectual Property in any manner without Fabletics’ prior written permission. Nothing contained on this Site or in any of the Fabletics Services should be construed to grant any license or right to use any Fabletics Intellectual Property without the prior written consent of Fabletics.
Except as otherwise provided herein, use of the Fabletics Services does not grant you a license to any materials, content or features you may access on this Site or via the Fabletics Services and you may not modify, rent, lease, loan, sell, distribute or create derivative works of such materials and content, features or materials, in whole or in part. Any commercial use of the Fabletics Services is strictly prohibited, except as otherwise approved by us. You may not download or save a copy of any of the materials and content or screens for any purpose except as otherwise provided by Fabletics. If you make use of the Fabletics Services, other than as provided herein, in doing so you may violate copyright and other laws of the United States and/or other countries, as well as applicable state laws, and you may be subject to liability for such unauthorized use. The information contained in the Fabletics Services including, without limitation, all site design, text, graphics, interfaces, and the selection and arrangements is protected by law including, but not limited to, copyright law.DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Fabletics publishes information within the Fabletics Services as a convenience to its visitors. While Fabletics attempts to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. We reserve the right to make corrections and changes to the Fabletics Services at any time without notice. The Fabletics products described in the Fabletics Services may not be available in your region. Fabletics does not claim that the information on this Site or the Apps is appropriate to your jurisdiction or that the products described in the Fabletics Services will be available for purchase in all jurisdictions.
YOUR USE OF THE FABLETICS SERVICES ARE AT YOUR SOLE RISK. THE FABLETICS SERVICES AND THE PRODUCTS OFFERED THROUGH THE FABLETICS SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FABLETICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
FABLETICS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, THAT THE OPERATION OF THIS SITE OR ANY OF THE FABLETICS SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THE SITE, APPS OR THE SERVER THAT MAKES THE SITE AND APPS AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR AS TO THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, OR ANY OF THE FABLETICS SERVICES, IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE, UNLESS OTHERWISE SPECIFIED IN WRITING.
FABLETICS SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF, OR THE INABILITY TO USE, THIS SITE, THE APPS OR THE FABLETICS SERVICES OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH FABLETICS, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION FOR ANY LOST PROFITS, DATA, OR USE EVEN IF FABLETICS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
FABLETICS SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF, OR THE INABILITY TO USE, THIS SITE, THE APPS OR THE FABLETICS SERVICES OR FROM ANY INJURIES OR DAMAGES SUSTAINED FROM YOUR PHYSICAL ACTIVITIES, EVEN IF CAUSED IN WHOLE OR PART BY THE ACTION, INACTION OR NEGLIGENCE OF FABLETICS OR OTHERS.
FABLETICS SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, THE APPS OR THE FABLETICS SERVICES ISSUED AGAINST YOU BY THIRD PARTY FINANICAL INSTITUTIONS SUCH AS BANKS OR CREDIT CARD COMPANIES. FABLETICS SHALL NOT BE LIABLE FOR ANY OVERDRAFT, LATE OR ANY OTHER CHARGES ISSUED AGAINST YOU BY A BANK OR CREDIT CARD.
CERTAIN STATE LAWS MAY NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU AND YOU MAY HAVE ADDITIONAL RIGHTS.
IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE FABLETICS SERVICES, OR WITH ANY OF THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE FABLETICS SERVICES. IF A PRODUCT OFFERED THROUGH THE FABLETICS SERVICES IS NOT AS DESCRIBED, YOUR SOLE REMEDY IS TO RETURN IT IN ACCORDANCE WITH THE RETURN POLICY SET FORTH IN DETAIL IN THESE TERMS OF SERVICE.
Fabletics makes no warranties of any kind regarding any third party sites to which you may be directed or hyperlinked from the Fabletics Services. Hyperlinks are included solely for your convenience, and Fabletics makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such third party sites. Fabletics does not endorse, warrant or guarantee any products or services offered or provided by or on behalf of third parties through the Fabletics Services.INDEMNITY AND RELEASE
You agree to indemnify and hold Fabletics and its parent, subsidiaries, affiliates, officers, agents and employees harmless from any and all liabilities, claims, demands, actions, suits, losses, obligations, judgments, proceedings, damages, expenses and costs (including reasonable attorneys' fees), based upon, arising from or related to (a) information or content submitted, transmitted or otherwise made available on or through the Fabletics Services by you or any other person accessing the Fabletics Services using your Account; (b) the use of, or connection to, the Fabletics Services by you or any other person accessing this Site or the Apps using your Account (including negligent or wrongful conduct); including any exercise activities provided by personal trainers or interaction with any users of the Service or (c) your breach or attempted breach of these Terms of Service.DISPUTE RESOLUTION AND MUTUAL ARBITRATION AGREEMENT GOVERNING LAW
Use of the Fabletics Services, membership in the Fabletics VIP Membership Program, any purchases made through the Fabletics Services, and any controversy, claim or dispute arising out of or relating in any way to your use of the Fabletics Services, your membership in or purchases through the Fabletics Services, Fabletics VIP Membership Program and/or your Account, or products purchased through the Fabletics Services (collectively, “Disputes”) shall be governed by the laws of your home state of residence without respect to its choice (or conflict) of laws rules.
All Disputes between Fabletics and you must be commenced within one (1) year after the claim or cause of action arose.FORUM SELECTION/JURISDICTION
Jurisdiction and venue for all Disputes shall be in Los Angeles, California. Each party submits to personal jurisdiction and venue in that forum for any and all purposes.AGREEMENT TO PRE-ARBITRATION NOTIFICATION
These Terms of Service provide for final, binding arbitration of all Disputes (discussed immediately below). Fabletics and you agree, however, that it would be advantageous to discuss and hopefully resolve any Disputes before arbitration proceedings or any other proceedings authorized herein are initiated. In the event of a Dispute, the claimant whether you or Fabletics shall send a letter to the other side briefly summarizing the claim and the request for relief. If Fabletics is the claimant, the letter shall be sent, via email, to the email account listed in your Account. If you are the claimant, the letter shall be sent to Fabletics, LLC, Attn: General Counsel, 800 Apollo Street, El Segundo, California 90245. The parties agree that, before either party demands arbitration against the other, we will personally meet and confer, via telephone or videoconference, in a good-faith effort to resolve informally the Dispute. If you are represented by counsel, your counsel may participate in the conference, but you shall also fully participate in the conference. Engaging in this informal dispute resolution conference is a requirement that must be fulfilled before commencing arbitration. If the Dispute is not resolved within 60 days after the letter is sent, the claimant may proceed to initiate arbitration proceedings or any other proceedings authorized herein. The statute of limitations and any arbitration filing fee deadlines shall be tolled while the parties engage in the informal dispute resolution process required by this paragraph.AGREEMENT TO ARBITRATE CLAIMS
AGREEMENT TO ARBITRATE CLAIMS Except to the limited extent noted below, all Disputes shall be resolved by final, binding, and bilateral arbitration between you and Fabletics.
The arbitration shall take place in Los Angeles County, California and be administered by ADR Services, Inc. and shall be subject to ADR Services’ most current version of its Arbitration Rules, available at https://www.adrservices.com/services/arbitration-rules or by calling ADR Services at 310-201-0010. If ADR Services is not available to arbitrate, the parties will mutually select an alternative arbitral forum, and either Party may invoke 9 U.S.C. § 5 to request that a court appoint an arbitration provider. To the extent there is a dispute over which arbitration provider shall administer the arbitration, only a court (and not an arbitrator or arbitration administer) may resolve that dispute, and the arbitration shall be stayed pending the court’s ruling.
The arbitration demand must include (1) the name, telephone number, mailing address, username and e-mail address of the party seeking arbitration; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good-faith calculation of the amount in controversy, enumerated in United States Dollars (any request for injunctive relief or attorneys’ fees shall not count toward the calculation of the amount in controversy unless such injunctive relief seeks the payment of money); and (4) the signature of the party seeking arbitration. Counsel for any party bringing an arbitration demand must also provide a certification that, to the best of counsel’s knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, (1) the demand for arbitration is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual contentions have evidentiary support, or if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery.
This arbitration agreement is subject to the Federal Arbitration Act and is enforceable pursuant to its terms on a self-executing basis. The parties agree that these Terms of Service evidence transactions involving interstate commerce. If for whatever reason the rules and procedures of the FAA cannot apply, the state law governing arbitration agreements in the state in which you reside shall apply.
The arbitrator (and not a court) shall determine any and all challenges to the arbitrability of a claim, including disputes about the scope, applicability, enforceability, revocability, or validity of this arbitration agreement. However, all disputes related to the enforceability and applicability of the class action waiver (see below) shall be resolved by a court and not an arbitrator. In the event that the arbitration agreement is found not to apply to you or to a particular Dispute, either as a result of your decision to opt out of the agreement to arbitrate, or as a result of a decision by the arbitrator or a court order, you and Fabletics agree that that Dispute must be resolved exclusively by a state or federal court located in Los Angeles County, California. The parties agree that all related Disputes that can be arbitrated shall be arbitrated first, and any non-arbitrable Disputes shall be stayed until the completion of the arbitration.
Unless either party or the arbitrator requests a hearing, the parties will submit their arguments and evidence to the arbitrator in writing. The arbitrator will make an award based only on the documents. This is called a Desk Arbitration. If any party makes a written request for a hearing within ten days after ADR Services acknowledges receipt of a claimant’s demand for arbitration (or the arbitrator requests a hearing), the parties shall participate in a telephone or video hearing. In no event shall the parties be required to travel to Los Angeles to participate in the arbitration. The arbitrator is authorized to hear motions for summary disposition. Notwithstanding any provision in the ADR Services’ rules to the contrary, and with the exception of Desk Arbitrations, the Federal Rules of Evidence shall govern the admissibility of evidence in any arbitral proceeding.
The parties agree that all of the arbitration proceedings, including any discovery, hearings, and rulings, shall be confidential to the fullest extent permitted by law.
The award shall be binding only among the parties and shall have no preclusive effect in any other arbitration or other proceeding involving a different party. The arbitrator shall follow the applicable law. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have.
If at any time the arbitrator or arbitration administrator fails to enforce the terms of this arbitration agreement, either party may seek to enjoin the arbitration proceeding in a court of competent jurisdiction, and the arbitration shall automatically be stayed pending the outcome of that proceeding.
The arbitral award shall be judicially enforceable. Any court of competent jurisdiction may, and upon request shall, enter judgment on the arbitral award. Either party may seek confirmation (judgment on the award) and/or enforcement in any court of competent jurisdiction. However, in any award issued in an arbitration conducted in accordance with this arbitration agreement, the arbitrator shall specify a reasonable time within which the final award shall be satisfied, and no party may seek to confirm the award until the time specified for satisfaction has expired. If the final award is satisfied during the specified time, no party shall seek to confirm the award.
ARBITRATION FEES AND COSTS. The fees that shall apply to arbitrations administered by ADR Services are set forth on ADR Services’ website, available at https://www.adrservices.com/rate-fee-schedule/. Specifically, the fees set forth in ADR Services’ Mass Employment Arbitration Fee Schedule shall apply when twenty (20) or more arbitration claims are filed which: (1) involve the same or similar parties; (2) are based on the same or similar claims which arise from the same or substantially identical transactions, incidents, or events requiring the determination of the same or substantially identical questions of law or fact; and (3) involve the same or coordinated counsel for the parties. In all other circumstances, the fees set forth in ADR Services’ General Fee Schedule shall apply, except that Fabletics will pay the portion of the initial case opening fees (if any) that exceeds the filing fee to file the case in a court of competent jurisdiction embracing the location of the arbitration. If the arbitrator finds that you cannot afford to pay ADR Services’ filing, administrative, hearing and/or other fees and cannot obtain a waiver of fees from ADR Services, Fabletics will pay them for you.
Unless otherwise prohibited by law or the rules governing the arbitration, all disputes relating to or arising out of the payment of arbitration fees shall be decided only by a court of competent jurisdiction and not by an arbitrator or administrator, and the arbitration shall be stayed pending the resolution of such disputes by a court. Both parties agree not to oppose or interfere with any negotiations or agreements between the other party and the arbitration administrator, or individual arbitrator, relating to a party’s portion of the fees. The arbitrator, however, may disallow any private agreement between an administrator, on the one hand, and the negotiating party, on the other hand, if the arbitrator believes that the private agreement undermines his or her neutrality as arbitrator.
If a party timely serves an offer of judgment under Federal Rule of Civil Procedure 68, and the judgment that the other party finally obtains is not more favorable than the unaccepted offer, then the other party shall pay the costs, including filing fees, incurred after the offer was made. Further, any finding by an arbitrator that a claim or counterclaim was filed for purposes of harassment or is frivolous under the standards set out in Federal Rule of Civil Procedure 11 shall entitle the other party to recover their attorneys’ fees, costs, and expenses.
CLASS ACTION WAIVER (herein the “class action waiver”). Both you and Fabletics waive the right to bring any Dispute as a class, consolidated, representative, collective, or private attorney general action, or to participate in a class, consolidated, representative, collective, or private attorney general action regarding any such claim brought by anyone else. Nor shall the arbitrator have the authority or any jurisdiction to hear an arbitration as a class, consolidated, representative, or private attorney general action or to consolidate, join, or otherwise combine the claims of different persons into one proceeding. Consistent with their commitment to arbitrate all Disputes on an individualized basis, the parties also waive the right to bring any claims for public injunctive relief. To the extent applicable law prevents the parties from waiving a claim for public injunctive relief, all claims for public injunctive relief shall be heard by the arbitrator. Nothing in these Terms of Service prevent any party from participating in a settlement of a class, consolidated, representative, collective, or private attorney general action.
SEVERABILITY. Except as otherwise provided herein, if any portion of this arbitration agreement is found to be unenforceable or unlawful for any reason, (1) the unenforceable or unlawful provision will be severed from this arbitration agreement, (2) the remainder of the arbitration agreement will be given full force and effect, and (3) severance of the unenforceable or unlawful provision will have no impact on the remainder of the arbitration agreement or the parties’ ability to compel arbitration of any remaining claims on an individual basis. In the event that a claim, cause of action or requested remedy is severed pursuant to this paragraph, then you and Fabletics agree that the claims, causes of action or requested remedies that are not subject to arbitration will be stayed until all arbitrable claims, causes of action and requested remedies are resolved by the arbitrator. If there is a final determination that applicable law precludes enforcement of the class action waiver as to any claim, cause of action or requested remedy, then that claim, cause of action or requested remedy will be severed and may be brought in a court of competent jurisdiction, but the waiver contained in this paragraph shall be enforced in arbitration on an individual basis as to all other claims, causes of action or requested remedies to the fullest extent possible.OPTING-OUT OF DISPUTE RESOLUTION PROCEDURE AND CLASS ACTION WAIVER
You may elect to opt out (exclude yourself) from the final, binding arbitration procedure and the class action waiver specified in these Terms of Service by doing the following: within 15 days of setting up your Account, you must send a letter to Fabletics, LLC., c/o Legal Department, 800 Apollo Street, El Segundo, California 90245 that specifies (1) your name, (2) your account number or account member name, (3) your mailing address, and (4) your request to be excluded from the final, binding arbitration procedure and class action waiver specified in these Terms of Service. Each opt-out notice may opt out only one person; opt-out notices that attempt to opt out multiple people at the same time will be ineffective.
If you opt out of this arbitration agreement, all other Terms shall continue to apply to your Account, including the requirement to participate in pre-dispute mediation. Notwithstanding any provision in these Terms of Service to the contrary, we agree that, if Fabletics makes any future change to the dispute resolution procedure and class action waiver provisions (other than a change to Fabletics' address), you may reject any such change by sending a letter to Fabletics within 15 days of the change to the address provided above. By rejecting any future change, you are agreeing that you will arbitrate any Dispute between us in accordance with the language of this provision. Your letter must be postmarked by the applicable 15-day deadline to be effective. You are not required to send the letter by confirmed mail or return receipt requested, but it is recommended that you do so. Your request to be excluded will only be effective and enforceable if you can prove that the request was postmarked within the applicable 15-day deadline.NOTICE FOR CALIFORNIA USERS
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information Fabletics shares with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: General Counsel, 800 Apollo Street, El Segundo, CA, 90245. In your request, please specify that you want a "Your Fabletics California Privacy Rights Notice". Please allow 30 days for a response.GENERAL INFORMATION
These Terms of Service constitute the entire agreement between you and Fabletics and govern your use of the Fabletics Services, and they supersede any prior agreements between you and Fabletics. You also may be subject to additional terms and conditions that are applicable to certain parts of the Fabletics Services. Fabletics may terminate this Agreement and deny you access to the Fabletics Services at any time, immediately and without notice, if in Fabletics' sole discretion you fail to comply with any provision of these Terms of Service.
You agree that no joint venture, partnership, employment, or agency relationship exists between Fabletics and you as a result of this Agreement or your use of the Fabletics Services.
The failure of Fabletics to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. The invalidity of any term, condition or provision in these Terms of Service shall not affect the enforceability of those portions of the Terms deemed enforceable by applicable courts of law.
You may not assign the Terms or any of your rights or obligations under the Terms without Fabletics' express written consent. The Terms inure to the benefit of Fabletics' successors, assigns and licensees. The section titles in these Terms of Service are for convenience only and have no legal or contractual effect.
Updated: April 29, 2021