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Due to the ongoing Covid-19 crisis, please expect shipping delays on products ordered.
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STORES

Are Fabletics stores closed, and if so, for how long?

Protecting our members, employees, and families always comes first. While our stores remain temporarily closed until it’s safe to reopen, our employees will continue to be paid throughout the closure. As the heart and soul of our business, their health, safety, and financial wellbeing is our priority. Please check here for the most up-to-date information on our retail stores. In the meantime, our online store at fabletics.com remains open and fully operational, 24 hours a day.

WAREHOUSES & SAFETY

Are your distribution centers still open, and what are you doing to keep employees safe?

Our distribution centers remain open with our passionate and dedicated team working hard to fulfill orders. We continue to make the health and safety of our workforce and distribution centers a top priority by implementing the highest safety standards—including strict social-distancing policies with supervisors dedicated to ensuring our new protocols, frequent handwashing, and staying home when sick. In addition to following CDC guidelines, we’re exceeding our rigorous standards of cleanliness by increasing the level and frequency of our sanitization practices. We’ve also implemented enhanced employee training.

SHIPPING TIMES

Will my order arrive on time?

Due to the extreme care and safety precautions we have put in place, as well as COVID-19-related industry slowdowns beyond our control, there may be a slight delay on your recent order. Although we’re doing everything in our power to make sure your packages arrive as soon as possible, we’ve temporarily extended our delivery timeframes by 1-2 weeks to adjust to these new circumstances. We’ve also suspended rush shipping until further notice. Please note that when you place an order, there may be a short period before you’re able to track it, due to delays with FedEx.

RETURNS

Will your return policy change?

We’re extending our FREE* return and exchange policy to 120 days on all orders placed March 1 through June 30, 2020. Right now, the last thing we want you to worry about is making the deadline on a return or exchange.

HELPING OUR COMMUNITIES & CUSTOMERS

What is Fabletics doing to give back and how can I help?

Our communities need us now more than ever, and we’re doing everything we can to support and take care of them. We’ve partnered with several charities to make an impact where it’s needed most—starting with the below. And there’s more to come, so stay tuned…

The One Team Tee
100% of sales from our limited-edition tee will help Direct Relief protect the healthcare heroes tirelessly fighting COVID-19. Fabletics is donating a minimum of $100,000.

Demi Lovato for Fabletics
$5 for every item sold will provide crucial gear to frontline workers, pledging up to $125,000 now through June 30 to support the COVID-19 Solidarity Response Fund for the World Health Organization, powered by the United Nations Foundation.

Fabletics Men
We’re donating 20% of net proceeds from Fabletics Men now through May to Heart to Heart International, which is currently distributing urgently needed equipment and medication to partners in the US and around the world. Our minimum donation will be $50,000.

Limited-Edition Mother-Daughter Collection
100% of net profits from our children’s clothing will provide meals to kids. A minimum donation of $25,000 will go to Blessings in a Backpack’s COVID-19 program from 4/27 to 5/31.

The Solidarity Mask
100% of net proceeds will help Direct Relief, a humanitarian aid organization working to protect our healthcare heroes fighting COVID-19.

WELLNESS TIPS & MORE

How can I stay connected to Fabletics?

Follow us on Instagram at @fabletics, where we are bringing you at-home workouts, weekly giveaways, and so much more. We’ve also introduced The Feel-Good Movement—a month-long event dedicated to making you feel your best. Every week, we’ll come up with amazing, new surprises to make you smile.

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